Terms and Conditions - K7 Forged Wheels

terms & conditions

Inquiry and Quotation: Transparent pricing for personalized forged wheels.
Payment Terms: 50% deposit for design, remaining 50% for production.
Refund: 24-hour cancellation window after design initiation with a 10% deduction for administrative costs.
Return: Custom-built wheels are considered final; return requests not accepted.
Change Requests: Changes must be made before production starts.
Delivery Timelines: Estimated, not guaranteed.
Damaged/Defective Products: Contact for immediate replacement; do not attempt installation.

Order Processing: Production begins after design approval.
Production Timeline: Typically, 2 to 3 weeks, striving for excellence.
Quality Assurance: Meticulous quality checks before shipping.
Shipping Preparation: Expert packaging for safe transit.
Shipping Partners: Trusted carriers based on location.
Shipping Costs: Calculated based on destination, weight, and dimensions.
Estimated Delivery Time: Provided during the order process.
Customs and Import Duties: Recipient's responsibility, not included in purchase price.
Receiving Your Order: Inspect packaging for damage upon delivery.

Lifetime Structural Warranty: Covers defects in material and workmanship.
One-Year Finishing Warranty: Covers cosmetic finish defects.
Exclusivity Clause: Applicable to the initial purchaser and the wheel itself.
Not Covered: Damages from accidents, misuse, alterations, neglect, or normal wear and tear.
Multi-Piece Wheels: Screws and bolts not covered by warranty.
Warranty Claim Process: Submit within three days from the date mentioned on your invoice.
Contact Customer Service: For warranty claim initiation.

Terms and conditions apply to all customers.
Satisfaction and excellence are core values.
The website may contain additional information and details regarding policies.
Fill out the warranty registration form within a three-day window from the invoice date to maintain warranty validity.